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StaplesAdvantage.com's website (the "Site") belongs to Staples Contract & Commercial, LLC (together with its affiliated entities, the "Company") is currently provided free-of-charge to users who agree to abide by the terms and conditions of this Agreement. We reserve the right to change the nature of this relationship at any time, and to revise these guidelines and Terms and Conditions from time to time as we see fit. Users who violate the terms of this Agreement will have their access canceled and they may permanently be banned from using the Site and any interactive services.
Users should check these terms and conditions periodically. By using the Site after we post changes to these Terms and Conditions, you agree to accept those changes, whether or not you actually reviewed them.
Ordering products on the Site will constitute your acceptance of these Terms and Conditions. If you do not agree to abide by these terms, please do not order products from the site.
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- INTRODUCTION. These terms of use (“Terms”) govern your use of the “Product Reviews” and “Social Q&A” features (the “Service”) on StaplesAdvantage.com. When you submit Content (as defined below), you are subject to these Terms, as well as the Terms and Conditions and Privacy Policy (in the event of any conflict these Terms will control). The Service is provided by Staples Contract & Commercial, LLC (“Staples”). Please read these Terms carefully, because they constitute a legal agreement between you and Staples. If you do not agree to these Terms, please terminate your use of the Service. Staples reserves the right to change these Terms; you should check these Terms periodically. By using the Service after we post changes to these Terms, you agree to accept those changes, whether or not you actually reviewed them. These Terms were last updated on December 13, 2017.
- THE SERVICE. Subject to these Terms, you may use the Service to submit Reviews and Social Q&A (collectively, the “Content”).
- “Reviews” means any reviews, comments, opinions, product or service ratings or reviews, articles, written expressions, material, text, videos, photographs and information or other data, in any form or media, provided by you, and/or on your behalf, to Staples.
- “Social Q&A” means your questions, and answers to other users’ questions, about Products provided by you, and/or on your behalf, to Staples.
- PROHIBITED USES. You agree you will not: (i) use, or encourage, promote, facilitate or instruct others to use, the Service for any illegal, harmful or offensive use; (ii) modify, translate, reverse engineer, decompile, disassemble (except to the extent applicable laws specifically prohibit such restriction), make any attempt to discover the source code of the Service and/or or create derivative works thereof; or (iii) use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of any Content.
- LICENSE. For any Content, you grant to Staples a royalty-free, irrevocable, transferable, perpetual, nonexclusive, sub-licensable, worldwide right and license to use the Content however Staples desires, including without limitation, to copy, delete in its entirety, adapt, publish all or any portion of the Content, translate, create derivative works from and/or distribute such Content and/or incorporate such Content into any form, medium or technology throughout the world, in all cases without compensation to you.
- REPRESENTATIONS. You are responsible for your Content. By submitting Content, you represent and warrant that:
- you are at least 18 years old, and are the sole author and owner of the intellectual property rights thereto;
- the Content is accurate and represents your current honest opinions, findings, beliefs, or experience;
- you have not been promised that your Content will be posted or published, nor have you been promised any payment for your Content, and if you have received a free sample of a product which is the subject of your Review, you will disclose that fact in your Review;
- the Content (i) does not violate any law, statute, ordinance or regulation, (ii) does not infringe any third party’s copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy, or (iii) will not cause injury to any person or entity; and
- the Content is not, and may not reasonably be considered to be, obscene, defamatory, libelous, threatening, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual or entity.
- USE OF CONTENT. Your Content will not be treated as confidential by Staples or its third party service providers and their respective directors, officers and employees. Accordingly, please do not submit anything that you do not want to share with the general public (for example, financial information, social security number, etc.). By submitting your email address in connection with your Content, you agree that Staples may contact you about the status of your Content and other administrative purposes. Any Content you submit may be used, or not used, in Staples’ sole discretion, and Staples may deny, edit for clarity or length, condense or remove Content which Staples deems to violate these Terms, or Content which:
- is not clear and understandable;
- is in a foreign language;
- includes details about Staples’ competitors;
- includes personal details or information about You or someone else;
- is the same as other reviews submitted by You; or
- includes obvious errors (such as text and star rankings which do not generally match, or a review which does not correspond to the product).
- INDEMNITY. You agree to indemnify and hold harmless each of Staples and its third party service providers and their respective officers, directors, agents and employees, from all claims, demands, damages, costs and expenses of every kind and nature, known and unknown, including without limitation reasonable attorneys’ fees, arising out of a (i) any Content you submit, (ii) your breach of these Terms, or (iii) your violation of any law or the rights of a third party.
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Free Next Day Delivery: Free next day delivery for orders over $49.99; order by 5:00 p.m. local time; excludes weekends and holidays; eligible items only. Minimum order requirement calculated after discounts and before taxes.
Other Charges: Additional charges may apply for desk-top delivery, special delivery, rushes or special order products. Charges for furniture delivery, if any, will be listed as a separate line item.
Delivery: Custom, special order and backordered items, some furniture items, and those items originated directly from carefully selected third parties excluded from next-day delivery. Staples delivers Monday through Friday (excluding holidays) within the continental United States. An estimated delivery date will be provided when you place your order. Products may be delivered in separate shipments. Cancelling items, changing your shipping address, or account preferences might affect delivery. You will be notified of any delay with your order, and we will treat any delayed order as active unless you contact us and provide other instructions.
Your custom contract or membership program with Staples may differ from these terms.
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Your Staples Account is established for business or commercial purposes on behalf of your business and may not be used for personal, family or household purposes. Your billing cycle closes on the 25th of each month. Your billing statement will be posted to your secure web account and can be mailed to you upon request. You agree to pay the full outstanding balance owed on your Account each month by the due date indicated on your billing statement. Outstanding balances unpaid 5 days after the due date will be considered delinquent and in each period in which there is a delinquent balance, your Account will be assessed a Late Charge of i) $10 on delinquent balances of $50 and up to $499.99 OR ii) $20 on delinquent balances of $500 and over, or, in each case, if less, the maximum Late Charge permitted by law.
All charges made on this account are due and payable in full on the due date indicated on your billing statement. If payment is returned unpaid by your bank, you agree to pay a returned payment fee of $35.00 (or such lessor amount as is required by law) and you authorize us to re-present electronically any payment returned for insufficient funds. If you fail to make payment when due on your Account, you will be liable for all costs, including collections costs incurred, as well as late charges and reasonable attorney fees or other costs of collection. We may assign all or any portion of your Account without prior notice to you. Your use of the Account constitutes acceptance of these terms and conditions. We may suspend or terminate your use of the Account at any time, and we are permitted to change these terms and conditions upon notice to you. Please print or save a copy of these terms and conditions for your records.
v01.112017
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To Sign Up for Staples Business Advantage Alerts: Access the Notifications tab on your user profile via StaplesAdvantage.com, enter your mobile number and click Subscribe. You will receive a text message from Staples Advantage 655-555 to which you can reply Yes to sign up for order status notifications via text. By providing your phone number and clicking Subscribe, you consent to receive Staples Advantage text messages at the phone number designated for the order statuses that you elect to receive via your Staples Advantage user profile. Texts may be sent via automatic telephone dialing system. Your consent to receive text messages does not mean you are obligated to make a purchase.
To Stop the Programs: To stop messages from Staples Advantage coming to your phone, you can opt out of the program via SMS. To stop our text alerts, just send a text message that says STOP to 655-555. You may also Unsubscribe via the Notifications tab on your Staples Advantage user profile. You will be removed from all Staples Advantage SMS programs after a one-time cancel confirmation text and won’t receive any future messages after that unless you opt back in.
The Staples Advantage Mobile Program is compatible with Alltel, AT&T, Boost, Cellular South, MetroPCS, Midwest Wireless, nTelos, Sprint, Suncom, T-Mobile, Verizon Wireless and Virgin Mobile. To participate, the recipient's phone needs to be text messaging–enabled. We try to make it so everyone can participate, but depending on your carrier, plan and phone, we can't guarantee it will work for you. Wireless Carriers are not liable for delayed or undelivered messages.
Cost to Participate: Although the Staples Advantage Mobile Programs are complimentary and require no purchase or fee for participation, message and data rates may apply. Check your mobile plan for more details. Subscribers will receive multiple messages per month based on the selections made at the time of sign-up.
Staples Advantage Order Status Alerts: You will only receive text messages for the order status notifications you have elected to receive via your Staples Advantage user profile.
Questions: You can send a text message from your mobile phone with the word HELP to 655-555 at any time, or call us at 877-826-7755. We can answer any questions you have about the program.
Terms and Conditions: By participating in Staples Business Advantage Mobile Program, you are agreeing to the terms and conditions presented here. The full Staples Business Advantage Privacy Policy can be found here.
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We do not discriminate on the basis of age, race, national origin, gender, sexual orientation or religion.
No person under the age of 13 should use the Site without the consent of their parent or legal guardian. We strongly encourage all parents and guardians to monitor the Internet use of their children. Use of the Site by any user shall be deemed to be a representation that the user is 13 years of age or older.
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"Cookies" are small, encrypted data files (containing references to User ID information supplied by the user and stored on our secure server) that may write to your hard drive once you have accessed a site. We use cookies to enhance your shopping experience with us by remembering your Account Number and User ID at logon, as well as storing preferences for showing images, showing order summary and other similar preferences. We do not use cookies to keep track of your shopping cart, save your password or save your credit card information. To learn more about how we protect customer information, please review our Privacy Policy.
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This Site and all materials on the Site, including, but not limited to, images, illustrations, posts, audio clips, video clips (the "Materials") is the property of Company and its affiliates and licensors and are protected from unauthorized copying and dissemination by copyrights that are owned or licensed by the Company and by copyright law, trademark law, international conventions and other intellectual property laws. You may not reproduce, perform, create derivative works from, republish, upload, post, transmit, or distribute in any way whatsoever any Materials from www.StaplesAdvantage.com, or any other website owned or operated by the Company without the prior written permission of the Company. However, you may download or make one copy of the Materials and other downloadable items displayed on the Site, provided that the same are not used for any commercial purpose, distributed to third parties or offered for sale to third parties, and further provided that all copyright and other notices contained in the Materials are left intact. Any modification of the Materials, or any portion thereof, or use of the Materials for any other purpose constitutes an infringement of the Company's copyrights and other proprietary rights. Use of these Materials on any other website or other networked computer environment is prohibited without prior written permission from the Company. You agree not to use any robot, spider or other automatic device, process or means to access this website for any purpose, including to monitor or copy any of the material on this website.
Nothing contained on this Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use this Site or any information displayed on this Site, through the use of framing or otherwise, except: (a) as expressly permitted by these terms and conditions; or (b) with the prior written permission of Company or such third party that may own the trademark or copyright of information displayed on this Site.
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The Company is not responsible for the content of any sites that may be linked to or from www.StaplesAdvantage.com. These links are provided for your convenience only and you access them at your own risk. Any other website accessed from this Site is independent from Company, and Company has no control over the content of that other website. In addition, a link to any other website does not imply that Company endorses or accepts any responsibility for the content or use of such other website.
In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Company of that third party or of any product or service provided by a third party.
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Most products (and some services) offered on the Site are available in select Staples stores throughout the United States, however, prices and availability may vary. Prices shown on the Site apply to the products and services on the Site and may change at any time without notice.
Please use the Staples' item number when placing your order to ensure the best value offered by StaplesAdvantage.com.
We attempt to display all products shown on the Site in an accurate manner, however, because of the technical differences in the equipment of our customers, we cannot be responsible for photographic differences in size, shape and color of the products. We are not responsible for printing or typographical errors.
The receipt of an email order confirmation is simply recognition that we have received your requested order and does not constitute an offer to sell. We reserve the right to limit the quantity of any item sold or prohibit a sale altogether.
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By using the Site and/or posting Materials, you agree to indemnify the Company, its officers, directors, employees, successors, agents, distributors, and affiliates for any and all claims, damages, losses, and causes of action (including attorneys' fees) arising out of or relating to your breach or alleged breach of this agreement (including without limitation, claims made by third parties for infringement of intellectual property rights), or for any content that is provided by you (or through your User ID and/or password). You agree to cooperate as fully as reasonably required in the defense of any claim. Company reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.
This site contains facts, views, opinions, statements, and recommendations of third-party individuals and organizations. None of them or The Company represents or endorses the accuracy, currentness, or reliability of any advice, opinion, statement, or other information displayed, uploaded, or distributed through the site. You acknowledge that any reliance on any such opinion, advice, statement, or information will be at your sole risk.
The materials on this site are transmitted and distributed "as is" and appear on the site without express or implied warranties of any kind, including, but not limited to, warranties of title, implied warranties of merchantability, or fitness for a particular purpose. There is no warranty as to the quality, accuracy, completeness, and validity of any materials on the site, and no warranty that the functions contained on the site will be uninterrupted or error-free, or that defects will be corrected.
Where applicable law does not allow the exclusion of implied warranties, the foregoing exclusions may not apply to you. This Disclaimer applies to all content, merchandise and services available through this site.
Limitation of Liability
Neither the company, nor its officers, directors, employees, agents, successors, subsidiaries, distributors, affiliates or third parties providing information on this site are responsible or liable for any special, incidental, consequential, punitive or other indirect damages that result from the use of, or the inability to use, this site or the information contained on this site, even if company (or any third party posting information on this site) has been advised of the possibility of such damages. In no event shall company's total liability (or the total liability of any third party providing information on this site) to you for all damages, losses, and causes of action resulting from your use of this site, whether in contract, tort (including, but not limited to, negligence) or otherwise, exceed one dollar (US$1.00).
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StaplesAdvantage.com is committed to making our website as accessible as possible to persons with disabilities. Our mission is to provide a positive web experience for all users and we are committed to include people with disabilities or visual limitations. Our website is developed and maintained using the standards listed in Section 508 of the Rehabilitation Act (29 USC 794d), as amended by P.L. No. 106-246 (July 13, 2000), which are implemented by Electronic and Information Accessibility Standards set forth in regulations of the US Architectural and Transportation Barriers Compliance Board (36 CFR Part 1194). Products used by U.S. federal agencies are required to be accessible by people with disabilities. StaplesAdvantage.com uses the Voluntary Product Accessibility Template (VPAT) as a way to assist U.S. Federal agencies and other customers in determining how we support the Electronic and Information Accessibility Standards as set forth in Section 508.
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Voluntary Product Accessibility Template - Version 1.3
The purpose of the Voluntary Product Accessibility Template, or VPAT, is to assist Federal contracting officials and other buyers in making preliminary assessments regarding the availability of commercial "Electronic and Information Technology" products and services with features that support accessibility. It is assumed and recommended that offerers will provide additional contact information to facilitate more detailed inquiries.
The first table of the VPAT provides a summary view of the Section 508 standards (the "Standards"). The subsequent tables provide more detailed descriptions of each subsection. There are three columns in each table. Column one of the Summary Table describes the subsections of subparts B and C of the Standards. The second column describes the supporting features of the product or refers you to the corresponding detailed table, e.g., "equivalent facilitation." The third column contains any additional remarks and explanations regarding the product. In the subsequent tables, the first column contains the lettered paragraphs of the subsections. The second column describes the supporting features of the product with regard to that paragraph. The third column contains any additional remarks and explanations regarding the product.
Please note that there is an additional Staples web site (www.staplesadvantage.com), which is used by Staples Contract & Commercial, LLC, to market its services to commercial customers and prospects. That website is not compliant with the Section 508 Standards.
Date: May 27, 2011
Name of Product: Staples (www.order.staplesadvantage.com)
Contact for More Information: 1-800-633-6080 / Accessibility@Staples.com
Summary Table
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
Section 1194.21 Software Applications and Operating Systems |
Not Applicable |
StaplesAdvantage.com is not a software application or operating system. |
|
Section 1194.22 Web-based Internet Information and Applications |
Conforms to 12 of 16 standards |
Please refer to attached VPAT for detailed explanations. |
|
Section 1194.23 Telecommunications Products |
Not Applicable |
StaplesAdvantage.com is not a telecommunications product. |
|
Section 1194.24 Video and Multi-media Products |
Not Applicable |
StaplesAdvantage.com is not a video or multimedia product. |
|
Section 1194.25 Self-Contained, Closed Products |
Not Applicable |
StaplesAdvantage.com is not a self-contained, closed product. |
|
Section 1194.26 Desktop and Portable Computers |
Not Applicable |
StaplesAdvantage.com is not a desktop or portable computer. |
|
Section 1194.31 Functional Performance Criteria |
Conforms to 5 of 6 standards |
Please refer to attached VPAT for detailed explanations. |
|
Section 1194.41 Information, Documentation, and Support |
Conforms to 3 of 3 standards |
Please refer to attached VPAT for detailed explanations. |
Section 1194.21 Software Applications and Operating Systems - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) When software is designed to run on a system that has a keyboard, product functions shall be executable from a keyboard where the function itself or the result of performing a function can be discerned textually. |
Not Applicable |
This requirement is not applicable. |
|
(b) Applications shall not disrupt or disable activated features of other products that are identified as accessibility features, where those features are developed and documented according to industry standards. Applications also shall not disrupt or disable activated features of any operating system that are identified as accessibility features where the application programming interface for those accessibility features has been documented by the manufacturer of the operating system and is available to the product developer. |
Not Applicable |
This requirement is not applicable. |
|
(c) A well-defined on-screen indication of the current focus shall be provided that moves among interactive interface elements as the input focus changes. The focus shall be programmatically exposed so that Assistive Technology can track focus and focus changes. |
Not Applicable |
This requirement is not applicable. |
|
(d) Sufficient information about a user interface element including the identity, operation and state of the element shall be available to Assistive Technology. When an image represents a program element, the information conveyed by the image must also be available in text. |
Not Applicable |
This requirement is not applicable. |
|
(e) When bitmap images are used to identify controls, status indicators, or other programmatic elements, the meaning assigned to those images shall be consistent throughout an application's performance. |
Not Applicable |
This requirement is not applicable. |
|
(f) Textual information shall be provided through operating system functions for displaying text. The minimum information that shall be made available is text content, text input caret location, and text attributes. |
Not Applicable |
This requirement is not applicable. |
|
(g) Applications shall not override user selected contrast and color selections and other individual display attributes. |
Not Applicable |
This requirement is not applicable. |
|
(h) When animation is displayed, the information shall be displayable in at least one non-animated presentation mode at the option of the user. |
Not Applicable |
This requirement is not applicable. |
|
(i) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Not Applicable |
This requirement is not applicable. |
|
(j) When a product permits a user to adjust color and contrast settings, a variety of color selections capable of producing a range of contrast levels shall be provided. |
Not Applicable |
This requirement is not applicable. |
|
(k) Software shall not use flashing or blinking text, objects, or other elements having a flash or blink frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
This requirement is not applicable. |
|
(l) When electronic forms are used, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
Not Applicable |
This requirement is not applicable. |
Section 1194.22 Web-Based Intranet and Internet Information Applications
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) A text equivalent for every non-text element shall be provided (e.g., via "alt", "longdesc", or in element content). |
Supported with Minor Exception |
This requirement is met with only a few minor exceptions. |
|
(b) Equivalent alternatives for any multimedia presentation shall be synchronized with the presentation. |
Not Applicable |
This requirement is not applicable. |
|
(c) Web pages shall be designed so that all information conveyed with color is also available without color, for example from context or markup. |
Supported |
This requirement is fully met. |
|
(d) Documents shall be organized so they are readable without requiring an associated style sheet. |
Supported |
This requirement is fully met. |
|
(e) Redundant text links shall be provided for each active region of a server-side image map. |
Not Applicable |
This requirement is not applicable. |
|
(f) Client-side image maps shall be provided instead of server-side image maps except where the regions cannot be defined with an available geometric shape. |
Not Applicable |
This requirement is not applicable. |
|
(g) Row and column headers shall be identified for data tables. |
Supported |
This requirement is fully met. |
|
(h) Markup shall be used to associate data cells and header cells for data tables that have two or more logical levels of row or column headers. |
Supported |
This requirement is fully met. |
|
(i) Frames shall be titled with text that facilitates frame identification and navigation |
Not Supported |
This requirement is not supported. |
|
(j) Pages shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
Supported |
This requirement is fully met. |
|
(k) A text-only page, with equivalent information or functionality, shall be provided to make a web site comply with the provisions of this part, when compliance cannot be accomplished in any other way. The content of the text-only page shall be updated whenever the primary page changes. |
Not Applicable |
This requirement is not applicable. |
|
(l) When pages utilize scripting languages to display content, or to create interface elements, the information provided by the script shall be identified with functional text that can be read by Assistive Technology. |
Supported |
This requirement is fully met. |
|
(m) When a web page requires that an applet, plug-in or other application be present on the client system to interpret page content, the page must provide a link to a plug-in or applet that complies with 1194.21(a) through (l). |
Not Applicable |
This requirement is not applicable. |
|
(n) When electronic forms are designed to be completed on-line, the form shall allow people using Assistive Technology to access the information, field elements, and functionality required for completion and submission of the form, including all directions and cues. |
Supported with Exceptions |
This requirement is only partially met. |
|
(o) A method shall be provided that permits users to skip repetitive navigation links. |
Supported with Exceptions |
This requirement is only partially met. |
|
(p) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
Not Applicable |
This requirement is not applicable. |
Note to 1194.22: The Board interprets paragraphs (a) through (k) of this section as consistent with the following priority 1 Checkpoints of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) (May 5 1999) published by the Web Accessibility Initiative of the World Wide Web Consortium: Paragraph (a) - 1.1, (b) - 1.4, (c) - 2.1, (d) - 6.1, (e) - 1.2, (f) - 9.1, (g) - 5.1, (h) - 5.2, (i) - 12.1, (j) - 7.1, (k) - 11.4.
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Section 1194.23 Telecommunications Products - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) Telecommunications products or systems which provide a function allowing voice communication and which do not themselves provide a TTY functionality shall provide a standard non-acoustic connection point for TTYs. Microphones shall be capable of being turned on and off to allow the user to intermix speech with TTY use. |
Not Applicable |
This requirement is not applicable. |
|
(b) Telecommunications products which include voice communication functionality shall support all commonly used cross-manufacturer non-proprietary standard TTY signal protocols. |
Not Applicable |
This requirement is not applicable. |
|
(c) Voice mail, auto-attendant, and interactive voice response telecommunications systems shall be usable by TTY users with their TTYs. |
Not Applicable |
This requirement is not applicable. |
|
(d) Voice mail, messaging, auto-attendant, and interactive voice response telecommunications systems that require a response from a user within a time interval, shall give an alert when the time interval is about to run out, and shall provide sufficient time for the user to indicate more time is required. |
Not Applicable |
This requirement is not applicable. |
|
(e) Where provided, caller identification and similar telecommunications functions shall also be available for users of TTYs, and for users who cannot see displays. |
Not Applicable |
This requirement is not applicable. |
|
(f) For transmitted voice signals, telecommunications products shall provide a gain adjustable up to a minimum of 20 dB. For incremental volume control, at least one intermediate step of 12 dB of gain shall be provided. |
Not Applicable |
This requirement is not applicable. |
|
(g) If the telecommunications product allows a user to adjust the receive volume, a function shall be provided to automatically reset the volume to the default level after every use. |
Not Applicable |
This requirement is not applicable. |
|
(h) Where a telecommunications product delivers output by an audio transducer which is normally held up to the ear, a means for effective magnetic wireless coupling to hearing technologies shall be provided. |
Not Applicable |
This requirement is not applicable. |
|
(i) Interference to hearing technologies (including hearing aids, cochlear implants, and assistive listening devices) shall be reduced to the lowest possible level that allows a user of hearing technologies to utilize the telecommunications product. |
Not Applicable |
This requirement is not applicable. |
|
(j) Products that transmit or conduct information or communication, shall pass through cross-manufacturer, non-proprietary, industry-standard codes, translation protocols, formats or other information necessary to provide the information or communication in a usable format. Technologies which use encoding, signal compression, format transformation, or similar techniques shall not remove information needed for access or shall restore it upon delivery. |
Not Applicable |
This requirement is not applicable. |
|
(k)(1) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be tactilely discernible without activating the controls or keys. |
Not Applicable |
This requirement is not applicable. |
|
(k)(2) Products which have mechanically operated controls or keys shall comply with the following: Controls and Keys shall be operable with one hand and shall not require tight grasping, pinching, twisting of the wrist. The force required to activate controls and keys shall be 5 lbs. (22.2N) maximum. |
Not Applicable |
This requirement is not applicable. |
|
(k)(3) Products which have mechanically operated controls or keys shall comply with the following: If key repeat is supported, the delay before repeat shall be adjustable to at least 2 seconds. Key repeat rate shall be adjustable to 2 seconds per character. |
Not Applicable |
This requirement is not applicable. |
|
(k)(4) Products which have mechanically operated controls or keys shall comply with the following: The status of all locking or toggle controls or keys shall be visually discernible, and discernible either through touch or sound. |
Not Applicable |
This requirement is not applicable. |
Section 1194.24 Video and Multi-media Products - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
a) All analog television displays 13 inches and larger, and computer equipment that includes analog television receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. As soon as practicable, but not later than July 1, 2002, widescreen digital television (DTV) displays measuring at least 7.8 inches vertically, DTV sets with conventional displays measuring at least 13 inches vertically, and stand-alone DTV tuners, whether or not they are marketed with display screens, and computer equipment that includes DTV receiver or display circuitry, shall be equipped with caption decoder circuitry which appropriately receives, decodes, and displays closed captions from broadcast, cable, videotape, and DVD signals. |
Not Applicable |
This requirement is not applicable. |
|
(b) Television tuners, including tuner cards for use in computers, shall be equipped with secondary audio program playback circuitry. |
Not Applicable |
This requirement is not applicable. |
|
(c) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain speech or other audio information necessary for the comprehension of the content, shall be open or closed captioned. |
Not Applicable |
This requirement is not applicable. |
|
(d) All training and informational video and multimedia productions which support the agency's mission, regardless of format, that contain visual information necessary for the comprehension of the content, shall be audio described. |
Not Applicable |
This requirement is not applicable. |
|
(e) Display or presentation of alternate text presentation or audio descriptions shall be user-selectable unless permanent. |
Not Applicable |
This requirement is not applicable. |
Section 1194.25 Self-Contained, Closed Products - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) Self contained products shall be usable by people with disabilities without requiring an end-user to attach Assistive Technology to the product. Personal headsets for private listening are not Assistive Technology. |
Not Applicable |
This requirement is not applicable. |
|
(b) When a timed response is required, the user shall be alerted and given sufficient time to indicate more time is required. |
Not Applicable |
This requirement is not applicable. |
|
(c) Where a product utilizes touchscreens or contact-sensitive controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4). |
Not Applicable |
This requirement is not applicable. |
|
(d) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
Not Applicable |
This requirement is not applicable. |
|
(e) When products provide auditory output, the audio signal shall be provided at a standard signal level through an industry standard connector that will allow for private listening. The product must provide the ability to interrupt, pause, and restart the audio at anytime. |
Not Applicable |
This requirement is not applicable. |
|
(f) When products deliver voice output in a public area, incremental volume control shall be provided with output amplification up to a level of at least 65 dB. Where the ambient noise level of the environment is above 45 dB, a volume gain of at least 20 dB above the ambient level shall be user selectable. A function shall be provided to automatically reset the volume to the default level after every use. |
Not Applicable |
This requirement is not applicable. |
|
(g) Color coding shall not be used as the only means of conveying information, indicating an action, prompting a response, or distinguishing a visual element. |
Not Applicable |
This requirement is not applicable. |
|
(h) When a product permits a user to adjust color and contrast settings, a range of color selections capable of producing a variety of contrast levels shall be provided. |
Not Applicable |
This requirement is not applicable. |
|
(i) Products shall be designed to avoid causing the screen to flicker with a frequency greater than 2 Hz and lower than 55 Hz. |
Not Applicable |
This requirement is not applicable. |
|
(j) (1) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: The position of any operable control shall be determined with respect to a vertical plane, which is 48 inches in length, centered on the operable control, and at the maximum protrusion of the product within the 48 inch length on products which are freestanding, non-portable, and intended to be used in one location and which have operable controls. |
Not Applicable |
This requirement is not applicable. |
|
(j)(2) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is 10 inches or less behind the reference plane, the height shall be 54 inches maximum and 15 inches minimum above the floor. |
Not Applicable |
This requirement is not applicable. |
|
(j)(3) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Where any operable control is more than 10 inches and not more than 24 inches behind the reference plane, the height shall be 46 inches maximum and 15 inches minimum above the floor. |
Not Applicable |
This requirement is not applicable. |
|
(j)(4) Products which are freestanding, non-portable, and intended to be used in one location and which have operable controls shall comply with the following: Operable controls shall not be more than 24 inches behind the reference plane. |
Not Applicable |
This requirement is not applicable. |
Section 1194.26 Desktop and Portable Computers – Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) All mechanically operated controls and keys shall comply with 1194.23 (k) (1) through (4). |
Not Applicable |
This requirement is not applicable. |
|
(b) If a product utilizes touchscreens or touch-operated controls, an input method shall be provided that complies with 1194.23 (k) (1) through (4). |
Not Applicable |
This requirement is not applicable. |
|
(c) When biometric forms of user identification or control are used, an alternative form of identification or activation, which does not require the user to possess particular biological characteristics, shall also be provided. |
Not Applicable |
This requirement is not applicable. |
|
(d) Where provided, at least one of each type of expansion slots, ports and connectors shall comply with publicly available industry standards. |
Not Applicable |
This requirement is not applicable. |
Section 1194.31 Functional Performance Criteria - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) At least one mode of operation and information retrieval that does not require user vision shall be provided, or support for Assistive Technology used by people who are blind or visually impaired shall be provided. |
Supported |
This requirement is fully met. |
|
(b) At least one mode of operation and information retrieval that does not require visual acuity greater than 20/70 shall be provided in audio and enlarged print output working together or independently, or support for Assistive Technology used by people who are visually impaired shall be provided. |
Supported |
This requirement is fully met. |
|
(c) At least one mode of operation and information retrieval that does not require user hearing shall be provided, or support for Assistive Technology used by people who are deaf or hard of hearing shall be provided. |
Supported |
This requirement is fully met. |
|
(d) Where audio information is important for the use of a product, at least one mode of operation and information retrieval shall be provided in an enhanced auditory fashion, or support for assistive hearing devices shall be provided. |
Not Applicable |
This requirement is not applicable. |
|
(e) At least one mode of operation and information retrieval that does not require user speech shall be provided, or support for Assistive Technology used by people with disabilities shall be provided. |
Supported |
This requirement is fully met. |
|
(f) At least one mode of operation and information retrieval that does not require fine motor control or simultaneous actions and that is operable with limited reach and strength shall be provided. |
Supported with Minor Exceptions |
This requirement is met with only a few minor exceptions. |
Section 1194.41 Information, Documentation, and Support - Detail
|
Criteria |
Supporting Features |
Remarks and Explanations |
|
(a) Product support documentation provided to end-users shall be made available in alternate formats upon request, at no additional charge |
Supported |
Documentation is available on request, at no additional charge. |
|
(b) End-users shall have access to a description of the accessibility and compatibility features of products in alternate formats or alternate methods upon request, at no additional charge. |
Not Applicable |
This requirement is not applicable. |
|
(c) Support services for products shall accommodate the communication needs of end-users with disabilities. |
Supported |
This requirement is fully met. |
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Some products in our catalog are provided by third party vendors, whose sites or web pages are not within our control and may not adhere to the same level of accessibility standards.
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The Company may, in its sole discretion, terminate or suspend your access to all or part of the Site, for any reason, including without limitation, breach of this Agreement. In the event this Agreement is terminated, the restrictions regarding Materials appearing on the Site, and the representations and warranties, indemnities, and limitations of liabilities set forth in this Agreement will survive termination. In the event that you are unsatisfied with the services provided by Company, your sole remedy is to terminate this Agreement.
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The Company operates the Site from its offices within the United States. Company makes no representations that content and Materials on the Site are legal or appropriate for use from outside the United States. If you choose to access the Site from other locations, you do so at your own risk and are responsible for compliance with any and all local laws. You may not use the Site in violation of U.S. export laws and regulations.
This Agreement will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, as it is applied to agreements entered into and performed therein, and excluding (i) the United Nations Convention on Contracts for the International Sale of Goods; (ii) the 1974 Convention on the Limitation Period in the International Sale of Goods; and (iii) the Protocol amending the 1974 Convention, done at Vienna April 11, 1980. Any action brought to enforce this Agreement or matters related to the Site will be brought in either the State or Federal Courts of the Commonwealth of Massachusetts; provided, however, that notwithstanding anything contained in this Agreement to the contrary, Company shall have the right to institute judicial proceedings against you or anyone acting by, through or under you, in order to enforce Company's rights hereunder through reformation of contract, specific performance, injunction or similar equitable relief. Any claim or cause of action you have with respect to use of the Site must be commenced within one (1) year after the claim arises. If any provision of this Agreement is deemed void, unlawful, or otherwise unenforceable for any reason, that provision will be severed from this Agreement and the remaining provisions of this Agreement will remain in force. This Agreement constitutes the entire agreement between you and the Company concerning your use of the Site, and the Agreement will not be modified, except in writing, signed by both parties.
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We welcome your feedback about the Site. However, any comments, ideas, notes, messages, suggestions or other communications sent to the Site shall be and remain the exclusive property of Company, and we may use all such communications in any manner, including reproducing, disclosing and publishing such communications, all without compensation to you.
Should you have any questions or complaints regarding violations of this Agreement, please contact us.
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Welcome to the Privacy Resource Center
The following information is being made available for your education and reference purposes. We hope you find it helpful and informative as privacy and data security are important to all of us. Here’s what you can learn about in this Resource Center:
- General Security Practices
- Cookies
- Interest-Based and Online Behavioral Marketing
- Bluetooth beacons
- Mobile Devices and Location Services
- Scams
- Identity Theft
- Canadian specific resources
- European specific resources
1. General Security Practices.
It is a good general practice when using any website to take the following pre-cautions:
- Protect your username and password. Never share them with others and use different and complex passwords for each account. Consider using a commercially available Password Locker or Vault to generate and store your passwords.
- Keep your Anti-Virus software up to date.
- Apply Software security patches by going to the vendor’s website.
- Lock your computer screen when you leave it.
- Be prepared and be aware, particularly of phishing attacks. Learn more about data security and phishing attacks in Section 6 below and at the FTC’s Identity Theft and Data Security website.
- If applicable, enable encryption on your computer’s hard disk. Apple® computers come with encryption turned on. You need to enable Microsoft Windows' encryption called Bitlocker.
- Use multi-factor authentication services where available. These are services that add another layer of security. In addition to your password, “something you know”, these services require “something you have”, often a unique id that is present to you on your phone or another device.
- When shopping or providing sensitive information, make sure the website is using secure connections indicated by “HTTPS” versus “HTTP” in the URL.
- Understand how websites will use your data and the choices that are available to you by reading the site’s privacy statement.
Other public online safety resources:
- Stay Safe Online Shopping (National Cyber Security Alliance)
- You Are Here (FTC)
- How to Shop Online More Safely (AARP)
- Safeshopping.org (American Bar Association)
- Tips for Shopping Safely Online (Better Business Bureau)
2. Cookies:
Cookies are pieces of information that are transferred from Web sites to your computer’s hard drive and they may serve a variety of purposes. Web beacons, flash cookies and other similar technologies may also be used for these purposes. For example, cookies “remember” you when you return to a web site and make your experience more user-friendly. Cookies identify which web pages are visited and how often. Cookies are also used to allow companies to better understand how their Web sites are used to improve their services.
Types of Cookies, how they are used and
The potential impact if disabled.
|
Cookie Type |
Purpose |
Potential impact if disabled |
|
Session Cookies |
Used to support website functionality |
Access to website content and features may be limited |
|
Preference Cookies |
Used to remember user preferences from one visit to the next |
Preference will need to be reset on each visit to the website. This may also disable the ability have websites “remember” you at time of login |
|
Advertising Cookies |
Used to serve you advertisements that may be relevant to you and your interests |
Access to website content and features may be limited |
|
Security Cookies |
Used as a component of a website’s general security and user authentication processes |
Access to website and features may be limited |
How to disable or delete cookies
If you want to prevent your browser from accepting cookies, if you want to be informed whenever a cookie is stored on your computer or if you want to delete cookies from your computer, please make the necessary changes in your Internet browser settings, typically under the sections “Help” or “Internet Options”. See links below:
- Internet Explorer: //windows.microsoft.com/en-gb/internet-explorer/delete-manage-cookies#ie=ie-9
- FireFox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
- Chrome: https://support.google.com/chrome/answer/95647
- Safari: https://www.apple.com/legal/privacy/en-ww/cookies/
If you disable or delete cookies in your Internet browser settings, you might not be able to access important functions or features, you will be required to re-enter your log-in details and your use of the Website may be limited.
Please note that if you clear all cookies on your browser, or use a different browser or computer, you will need to complete the opt-out procedure again.
To opt out from flash cookies, please click here: //www.adobe.com/privacy/opt-out.html.
3. Interest-Based and Online Behavioral Marketing
Advertising Brokers
Cookies enable companies to market products and services and deliver targeted advertising to you. You can opt-out of receiving personalized ads from third party advertisers and ad networks using the opt-out features at Digital Advertising Alliance or the Network Advertising Initiative . AdChoices, indicated by the 
icon is an example of a service some websites offer to assist in managing Interest-Based advertising choices.
If your browsers are configured to reject cookies when you visit these pages, or if you subsequently erase your cookies, use a different device or change web browsers, your opt-out may become ineffective and may need to be repeated.
Website Analytics
Websites use tools to track and manage website traffic. Google Analytics is a commonly used tool for this purpose. Individuals may opt out of Google Analytics tracking by visiting https://tools.google.com/dlpage/gaoptout.
Note: If your browsers are configured to reject cookies, or if you subsequently erase your cookies, use a different device or change web browsers, opt-out elections may become ineffective and may need to be repeated.
4. Bluetooth beacons
Bluetooth beacons transmit a low-power signal that can be received within short distances by nearby Bluetooth-enabled mobile devices and recognized by apps a smartphone user has downloaded. Beacons only broadcast signals, and don’t collect any data. With the user’s permission, an app on a device can use the beacon’s signals to know when the mobile device is close to the beacon.
5. Mobile Devices and Location Services
Mobile devices offer access to many features including applications developed for specifically for mobile devices and direct access to the internet via browsers. These devices also provide additional services including location services which broadcast your location and notifications services that allow you to receive messages. You can disable the GPS locator or push notifications on your mobile device via your device settings.
Learn more about mobile devices and location services .
6. Scams (If it sounds too good to be true, it probably is a scam)
Phishing: When scammers send legitimate-looking emails to illegitimately gather personal and financial information. The emails look just like a legitimate email including use of the company logos. If the customer falls for the bait, the thief could get credit card numbers, PINs, account passwords, expiration dates, credit card/bank account numbers and even Social Security numbers. Don’t click on links in emails unless you’ve requested the email or somehow otherwise know it is real. Learn more about phishing.
Vishing: Vishing is like "phishing" but uses done using a phone (baiting people by voice instead of email. Scammers pose as a known retailer or bank. They often call saying they need to verify information on file asking the individual to provide their personal information.
Don’t provide sensitive information over the phone when asked, instead contact the company directly at a number you find on a statement of on their website. Don’t call a number you are provided over the phone. Learn more about vishing.
Smishing: In these scammers use text messages, called "SMS" messages, instead of emails or phone calls. They have been seen with messages of winning a contest. Learn more about smishing.
7. Identity Theft
Steps to consider in protecting yourself against fraud and identity theft:
1. Learn more about Identify Theft and visit the FTC Identity Theft Resources.
2. Review your account statements regularly. Carefully review your bank, credit card, and other account statements every month to ensure that all of your account activity is valid. Report any questionable charges promptly and in writing to the card or account issuer.
3. Review your credit report from time to time. Obtain and review your credit report periodically to ensure that all your information is correct. You can obtain a free credit report once per year by visiting http://www.annualcreditreport.com or by calling 877-322-8228. Carefully reviewing your credit report can help you spot problems and address them quickly. If you have any questions about your credit report or notice any inaccuracies, contact the relevant consumer reporting agency promptly at the telephone number listed on the report.
4. Create a fraud alert. Consider placing a fraud alert on your credit file. The fraud alert prompts creditors to contact you before opening any new accounts or increasing credit limits on your existing accounts. You can place a fraud alert on your credit file by contacting one of three consumer reporting agencies listed below. You need to contact only one of the three agencies in order to create the alert; the agency you contact is required by law to contact the other two. You will receive confirmation letters in the mail and then will be able to order a credit report from each of the three agencies, free of charge. The fraud alert will remain in your credit file for at least 90 days.
|
Equifax |
Experian |
TransUnion |
8. Canadian specific resources:
- Digital Advertising Association (Canada)
- Canadian Standard Association (CSA) Model Code for the Protection of Personal Information
9. European Union specific resources:
Effective as of May 25, 2018 the EU General Data Protection Regulation (GDPR) will replace the currently applicable EU Data Protection Directive and it will override existing EU national privacy laws. The GDPR will require new or additional obligations on all companies that handle EU citizens’ personal data, regardless of where the companies themselves are located. These regulations will only apply to Staples’ the following affiliated companies: Makr, Marke Creative and to a certain extent, Staples Promotional Products.
GDPR affords EU and EA citizens additional protections. For example, you can request from us the following information:
- whether and why we have your personal information;
- how we got your personal information;
- what we have done with your personal information;
- to whom we have communicated your personal information;
- where your personal information has been stored, processed or transferred;
- how long we will retain your personal information, or how that retention period will be determined; and
- the safeguards in place to protect your information when it is transferred to third parties or third countries.
For more information on GDPR, see: Official text of the EU General Data Protection Regulation (GDPR)
Legal Disclaimer - This website is provided for informational purposes only and should not be considered as a contractual commitment or legal advice.
What has changed:
|
May 25, 2018 |
Initial version of the Information Security and Privacy Resource Center |
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PRIVACY STATEMENT
Effective Date: October 1, 2019
This Privacy Statement describes our handling of Personal Information in connection with your presence in our locations and your use of our websites, mobile apps and the services we provide. By using our websites and services, you hereby consent to these terms.
“Personal Information” refers to information that identifies you as an individual. This Privacy Statement describes how we collect, use, share, and protect, your Personal Information, and choices you have regarding your Personal Information. We encourage you to read this Privacy Statement and to consult our Privacy Resource Center to learn more about privacy.
1. Categories of Personal Information You Provide or We Collect.
We collect the following categories of Personal Information:
- Information You Provide Us Directly. We collect personally identifiable and transactional information (purchase-related history) which you provide us directly, for example, in connection with a purchase, a promotion, or application for a membership program.
- Information Collected Through Automated Technologies. We use cookies, tags, web beacons and other technologies to track and collect browsing and purchase activity information. Our mobile applications also collect unique device identifiers and may collect geolocation information.
- Information We Receive from Other Parties. We may combine the information we receive from you with information we receive from other sources.
To learn more about automated tracking technologies, visit our Privacy Resource Center.
Children
Our websites and mobile services are intended for a general audience and are not directed toward children, and we do not knowingly collect Personal Information from children.
2. How We Use the Information We Collect
Personal Information may be used for the following purposes:
- Our Products & Services. We use Personal Information to process and fulfill your orders, refunds or exchanges, requests for products, services or information, to provide customer service, to administer our credit card programs, to customize your shopping experience, to identify your preferences, and to provide you services across multiple devices.
- Marketing and Advertising. We may use Personal Information to administer promotions, contests, sweepstakes, and rewards programs and to market products and services, including serving you interest-based advertising. For more information on interest-based advertising, see our Privacy Resource Center.
- Other Uses. We use Personal Information for other reasons, including conducting research and analysis; preventing or mitigating fraud and credit risk; and complying with legal matters, investigations, and applicable laws and regulations.
3. How We Share Your Personal Information
We may share your Personal Information with other parties in the following instances:
- With Our Third-Party Service Providers: To process transactions or provide services on our behalf, including but not limited to providers of product delivery services (for example UPS and FedEx) and website analytics (for example Google Analytics).
- For Marketing Purposes: To notify you of offers for products or services that may be of interest to you. We do not share credit card or other financial information for marketing purposes.
- For Corporate Transactions: In connection with a merger, acquisition or sale involving all or a portion of our company.
- Other Reasons: To: (a) satisfy applicable law, regulations, legal process or valid governmental request; (b) enforce the terms of use applicable to our services, (c) detect, prevent or mitigate fraud or security or technical issues; or (d) protect against imminent harm to the rights, property or safety of our company, our customers or the public as required or permitted by law.
4. Your Choices Regarding Your Personal Information
a. To Stop Certain Collection and Use of Your Personal Information:
Marketing Emails and Texts
- You can stop promotional emails from us by using the “unsubscribe” link on our promotional emails.
- You can stop marketing text messages, by replying “STOP” our promotional text messages, or
- You can contact us with your request as noted in the How to Contact Us section below.
Interest Based Advertising
Some of our websites support Interest Based Advertising efforts by third parties. Industry groups such as the Digital Advertising Alliance, or the European Interactive Digital Advertising Alliance if you are located in the European Union, have developed services to help you manage your Interest Based Advertising preferences.
Website Analytics
You can opt-out of tracking used to understand website utilization provided by Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell certain websites you do not want your online activities tracked. Our websites, like many other retailers, do not have this functionality.
b. To Change or Correct Your Personal Information
At any time, you can request access to your personal information, request that any inaccuracies be corrected, or request that comments or explanations be added to records about you.
You may contact us with changes as described in the How To Contact Us section. To prevent unauthorized changes, we may ask for certain information to verify your identity before we process such requests.
Although we will do our best to make your requested changes, in some cases (for example, if it requires a disproportionate technical or practical cost or effort or if it conflicts with our legal obligations or business requirements) we may be unable to do so completely.
5. How We Protect Your Personal Information
We employ technical, physical and administrative safeguards to protect your Personal Information and require third parties with whom we work to do the same. However, we cannot guarantee your information will be completely safe against unauthorized access. Please use caution when sharing your information with others and take appropriate measures to protect the confidentiality of your username and password. Some practical tips are available in the Privacy Resource Center.
If you think the Personal Information you provided to us has been improperly accessed or used, or if you suspect that unauthorized purchases have been made on our websites using your Personal Information, please contact us immediately.
Our websites may contain links to, or plugins or widgets from, social media or other websites operated and maintained by third parties. These properties, which we do not control, operate independently and have their own privacy practices and statements, which we encourage you to review.
6. Customer Specific Disclosures
Contract Customers
If you are a contract customer and would like to opt-out of receiving promotional mail and/or email from us, please notify your Account Manager. You may still receive email or postal mail from other affiliated companies and third parties if they have received your email or postal address from other sources or as a result of their own transactions or experiences with you. You will also continue to receive email or postal mail if you request to hear from us again at a later date.
California Residents
Under California Civil Code sections 1798.83–1798.84 California residents may request the names and addresses of affiliated companies and categories of Personal Information we share for their direct marketing purposes. If you are a California resident and would like to make such a request, please contact us.
Nevada Residents
Under Nevada SB 220, Nevada residents may submit an opt-out request regarding the sale of their Personally Identifiable Information (PII) collected through a website or online service. If you are a Nevada resident and would like to make such a request, please contact us.
European Union (EU) Residents
Staples and its affiliated companies are based in the U.S. and the information Staples and its service providers collect is governed by U.S. law. If you are accessing the Services from outside of the U.S., please be aware that information collected through the services may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the services or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personal Information, in the U.S. as set forth in this Privacy Statement.
As residents of the EU, you will have certain additional rights with respect to your Personal Data under the General Data Protection Regulation including;
- The right to be informed.
- The right of access.
- The right to rectification.
- The right to erasure.
- The right to restrict processing.
- The right to data portability.
- The right to object.
- Rights in relation to automated decision making and profiling.
For more information, see the Privacy Resource Center.
We will retain your EU Personal Information for as long as your account is active, as needed to provide you services and to fulfill the purposes for which the data was collected, and as necessary to comply with our legal obligations and fulfill our business needs.
This Privacy Statement applies to Staples, Inc. and its affiliated companies.
Please direct any questions, complaints or concerns regarding this Privacy Statement and our treatment of your Personal Information to any of the following:
by emailing at: privacy@staples.com
by phone at: (+1) 800-333-3330 (US only)
by writing to:
Staples
Privacy and Compliance
500 Staples Drive
Framingham, MA 01702 US
Upon receiving a written request, we will contact you directly, investigate your request and work to address your concerns. We will respond to your request without undue delay within 30 days. We reserve the right to take reasonable steps to verify customer identity prior to granting access or processing changes or corrections.
8. Privacy Statement Updates
This Privacy Statement may change from time to time, and we will post on our websites any updated Privacy Statement. Recent changes to the Privacy Statement are documented below. Each version of this Privacy Statement will be identified by its effective date displayed at the top of this Privacy Statement.
What has changed:
|
V1.1 |
October 1, 2019 |
Addition of language for Nevada Data Privacy Law |
|
V1.0 |
May 25, 2018 |
Reorganization and Standardization of Privacy Policy and Introduction of the Privacy Resource Center |
|
V0.1 |
March 23, 2017 |
Removed references to the US-EU and US-Swiss Safe Harbor programs which have or will be discontinued. |
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